Your privacy is our top priority at bk365. This policy clearly outlines what information we collect, why we collect it, and how it is kept secure.
Every piece of your data on bk365 is stored with the highest level of security
As a trusted online betting platform, bk365 places the highest value on your privacy. This Privacy Policy ("Policy") explains how bk365 collects, stores, uses, and protects your personal information.
By using bk365's website, mobile app, or any of our services, you are considered to have accepted this Privacy Policy. Please read it carefully before using the platform.
In Brief: We only collect the data needed to provide our services, keep it secure, and never share it with anyone without your permission.
This policy applies to the https://bk365.im website and all associated services. We may update this policy from time to time. When changes are made, the date at the top of the page will be updated accordingly.
Bk365 collects two types of information – data you provide directly and data collected automatically.
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, nationality | During Registration |
| Contact Information | Phone number, email address | During Registration & KYC |
| Identity Verification Information | NID number, passport, selfie | For KYC Verification |
| Financial Information | Mobile banking number, transaction history | During Payment |
| Support Information | Complaints, messages, chat logs | Support Hours |
There is always a clear and legitimate purpose behind how your data is used. bk365 uses your information for the following reasons:
Your information is essential for creating and managing your account, delivering betting and gaming services, processing payments, and ensuring winnings are sent to the correct account.
Bk365 is a responsible gaming platform. Identity verification is carried out to prevent underage access and protect against fraud.
Data is analyzed to detect unusual activity, prevent money laundering, and protect accounts from unauthorized access.
By analyzing how you use the platform, we continuously improve your experience. Anonymous data is used to identify which features are most popular and where issues may arise.
Your phone number and email are used for important updates, transaction confirmations, and support communications. You can opt out of promotional messages at any time.
We never use your data without your knowledge. If we intend to use your information for any new purpose, your consent will be obtained first.
Bk365 does not sell your personal information to any third party. However, data may be shared in the following limited circumstances:
Payment processors (such as bKash, Nagad), technology service providers, and KYC verification services — only the information necessary to deliver our services is shared with these partners. They are contractually bound to uphold our privacy standards.
If required by a valid order from a government authority or court, we may be legally obligated to disclose certain information. In such cases, we will make every effort to notify you in advance where possible.
Information may be shared with relevant authorities in connection with investigations into fraud or serious criminal activity.
To be clear: bk365 never sells or rents your data to advertisers, data brokers, or any unrelated third parties.
Bk365 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored in your browser.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.
Bk365 retains your data only for as long as necessary. Retention periods vary depending on the type of data:
Data is automatically deleted or anonymized once the retention period expires. Where legal obligations apply, data is retained for the required duration.
You have several important rights over your own data. bk365 fully respects and upholds each of these rights:
To exercise these rights support@bk365.imEmail us at. We will respond within 30 days.
Bk365 is strictly prohibited for anyone under the age of 18. We do not knowingly collect personal information from minors.
If we are informed that a minor's data has been collected inadvertently, the account will be closed and all associated data will be deleted immediately.
For Parents: If your child has accidentally created an account on bk365, please contact us immediately at support@bk365.im.
To protect your data, bk365 has implemented the highest industry-standard technical and administrative safeguards:
Please note, however, that no one can guarantee absolute security on the internet. We encourage you to use a strong password and never share it with anyone.
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. Our Data Protection Team is always here to help.
Email: support@bk365.im
Live Chat: Live chat on the platform (24/7)
Response Time: Usually within 24–72 hours
We believe transparency and trust go hand in hand. Feel free to reach out with any questions – we'll always give you an honest answer.